To ensure timely pick-up of your return, please do the following:
- Create a photocopy of your packing slip for each package.
- On each photocopy, write the Return Authorization number or Invoice number and “RETURN TO MDS.”
- Tape one copy of the photocopy to the outside of each package.
- Place the package(s) on your building’s loading dock or wherever MDS leaves your deliveries.
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Return Conditions
- Merchandise is in original packaging.
- Merchandise is in salable condition.
- A copy of the original packing slip must accompany the returned merchandise. If no packing slip was received an invoice can be used.
- Returns must be made within 30 days of the original shipping date.
*Special orders, in most cases, are not returnable. This includes custom preparations of chemicals or biologicals and, frozen or refrigerated items. Return conditions may vary depending on the vendor. Shipping/restocking fees may also be required for a return. Make sure to contact the vendor for more information.