At approximately 8:00 am on Saturday, April 7, 2018, technical staff will take the Shop@UW site offline to make changes to the pricing information appearing on the “Final Cart Review” page that are needed for federal compliance. The implementation of the changes will affect Shop@UW orders placed on and after the system is back online, and this is expected to occur no later than Monday, April 9, 2018.
Historically, specific discounts from each Shop@UW vendor funded the operational costs of the Materials Distribution Services (MDS) services that support purchase of those vendor’s products through Shop@UW. These MDS services include a single point of contact with the UW System, efficiencies from electronic order placement and invoicing, centralized customer management, prompt payment, and in some cases, centralized receiving. All discounts for support of these services are in addition to item or category-level discounts established through competitively awarded contracts, but these specific discounts have not historically been passed on to Shop@UW customer accounts.
To provide complete transparency to Shop@UW users, UW has decided to pass these discounts along to Shop@UW customers. A MDS Service Assessment will also be calculated and included in the final cart review step. The final cart review screen will clearly identify the discounts and MDS Service Assessment. Additional details will also be available for each item by clicking on a single hyperlink. In accordance with federal accounting standards and guidance, the service assessment is calculated to recover only the costs of the Shop@UW operation, and will be adjusted annually.
As Shop@UW transitions to this new methodology, MDS staff and UW-Madison’s Division of Business Services appreciates your support and understanding. We look forward to continuing to work with all of our UW customers to provide efficient order and billing for commonly purchased items.
If you have any questions about this change, please do not hesitate to contact Shop@UW customer service at 608-497-4400 or firstname.lastname@example.org